Refund Policy

Last updated: October 23, 2026

1. 30-day money-back guarantee

Monetta's paid plans (Pro and Business) are monthly subscriptions. If you are not satisfied, you can request a full refund within 30 days of your purchase date, without having to give a reason.

2. How to request a refund

Refunds are processed by our reseller and Merchant of Record, Paddle. To request one, visit paddle.net and look up your purchase using the email address you paid with, or contact us at nortfest03@gmail.com and we will help you.

3. Cancellation

You can cancel at any time in Plans → Manage subscription. After cancelling, you will not be charged again and you keep access to your paid plan until the end of the period already paid, after which your account moves to the Free plan. Your data is kept.

4. Plan changes

When you switch between paid plans, the change takes effect immediately and the price difference for the remaining days of the period is charged or credited proportionally.